Open Positions



Volunteer Coach

Remote Volunteer Opportunity at MindRight: Mental Health Coaching for Youth over Text Message

Do you want to advance access to mental health support, educational equity, and social justice? Join our fight to make trauma healing services accessible to millions of youth. We're a 501c3 nonprofit on a mission to help youth recover from trauma. We provide mental health coaching over text message. Each day, our coaches work in teams to check in with youth and help them build positive coping skills guided by evidence-based cognitive behavioral practices.* As a coach, you become someone our students can count on. You implement our Empathize-Normalize-Stabilize coaching framework to support youth through their hard times and celebrate them during their good times. Your role is at the core of what we do. Learn more and sign up here: http://getmindright.org/volunteer/

*You do not need a licensure or clinical background to be a coach. We take coaches through 12-15 hours of training.

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Description - MindRight Volunteer Coach

Interested? Complete our Volunteer Form

Start: We are accepting volunteers on an ongoing basis

Parameters:

  • All coaching is done remotely. Need access to a laptop and reliable, secure Internet connection

  • Minimum 2 hrs per week, weekends available. You select shifts in 6-8am, 3-5pm, 5-7pm, or 7-9pm and are matched with students (all times are currently in Eastern Time)

  • Background check required

About MindRight:

MindRight is changing the status quo for at-risk youth experiencing trauma. Our text-messaging service provides high schoolers with daily, personalized coaching around positive coping skills for managing traumatic stress. Through our service, we are making it possible for every teenager, regardless of socioeconomic background, to access mental health resources needed to recover from trauma.

The Role:

Our coaches are at the core of what we do. We are looking for volunteers to serve as coaches who provide our students with personalized coaching over text message for managing stress. The content our coaches pull from is grounded in evidence-based practices for managing traumatic and chronic stress, including cognitive behavioral therapy, acceptance commitment therapy, and mindfulness-based stress reduction.

Everyday, coaches text students over our web platform following our structured conversation flow. Coaches work in teams to follow the same students and learn from each other. Daily text conversations involve asking students how they are feeling, asking or eliciting what is driving their feelings, and guiding students in developing strategies to work through their challenges. Coaches provide empathy while maintaining a non-clinical, compassionate tone.

Coaches collect student feedback and may participate in product development feedback sessions. We are looking for individuals who are comfortable brainstorming and talking through ideas; who can evaluate details while keeping in mind the bigger picture; who are comfortable testing and evaluating hypotheses; and who are open-minded and collaborative--able to assert and back up their positions while fully considering the perspectives of others.

Texting is conducted over our web platform. Coaches receive 12-15 hours of in-depth training on supporting youth who have experience trauma, using our platform, and implementing our protocols. Coaches must be able to maintain appropriate boundaries in interactions with clients and exercise judgment in accordance to MindRight values, policies, and protocols. Coaches must be willing to reach out for help when needed.

Coaches are trained and supervised by our Chief Operations Officer and Clinical Lead. Coaches receive ongoing support and development throughout the duration of their service. Coaches also join our coach community for collective learning and resource-sharing.

Minimum Qualifications:

  • 1 year of experience working with youth from disadvantaged backgrounds who have/had emotional/behavioral, mental health, or substance abuse challenges or equivalent previous experience. Either volunteer or professional work is acceptable.

  • Ability to interact with youth in a strengths-based way

  • Demonstrated commitment to serving at-risk communities

  • Highly organized. You will be conducting conversations with 10-20 students per day

  • Excellent written and verbal communication skills

  • Demonstrated ability to synthesize information and learn quickly on the fly

  • Proven ability to present publicly and collaborate in teams

  • Ability to work independently, anticipate issues, and prioritize assignments

  • Enthusiasm for innovation, evidence-based treatment, data driven decisions

  • Effective time management skills and the ability to work semi-independently

  • Full understanding of ethics in socioemotional support and working with vulnerable populations

Preferred Additional Qualifications:

  • Personal experience in or ties to the communities we serve

  • Bachelor’s degree in progress or completed

  • Familiarity with individual, family, or group therapy for youth

  • Fluency in Spanish